Frequently Asked Questions
Products & Compatibility
How do I know if a product is compatible with my RC model?
Please check the product specifications, compatibility list, and supported models before purchase. If you are unsure, contact our support team with your model number and we will help confirm compatibility.
Do you sell replacement parts and upgrades for RC vehicles?
Yes. We offer RC replacement parts, upgrade components, electronics, and accessories for various RC cars, aircraft, and hobby systems.
Are your RC vehicles ready to run (RTR)?
Some RC vehicles are sold as RTR (Ready-To-Run) packages, while others may require additional components such as batteries, chargers, or transmitters. Please check the product description for included items.
What is included with my RC product?
The included items vary by product. Product pages specify whether batteries, chargers, transmitters, receivers, or other accessories are included.
Electronics & Radio Systems
How do I choose the right transmitter and receiver?
Choose a transmitter and receiver based on your RC application, frequency protocol, and compatibility requirements. Different systems may not be interchangeable.
Are your receivers compatible with all transmitters?
No. Receivers must match the transmitter protocol. Please check protocol compatibility before purchasing.
What is ELRS and do I need it?
ExpressLRS (ELRS) is a popular radio control protocol known for low latency and long-range performance. It is commonly used in FPV drones and advanced RC applications.
What servo should I choose for my RC model?
Servo selection depends on factors such as torque, speed, voltage, size, and application. Check your model requirements before choosing a servo.
Batteries & Chargers
What battery do I need for my RC model?
Battery requirements depend on voltage, connector type, size, and discharge rating. Always check your model specifications before selecting a battery.
Can I use any charger with my RC battery?
No. Chargers must support the battery chemistry and voltage. Using an incorrect charger may damage the battery or create safety risks.
How should I store RC batteries?
For lithium batteries, store them in a safe place at the recommended storage voltage and avoid extreme temperatures.
Shipping & Orders
How long does shipping take?
Shipping times vary depending on destination, shipping method, and product availability. Tracking information will be provided after shipment.
Can I change or cancel my order after placing it?
Orders can only be changed or canceled before processing begins. Please contact us as soon as possible if you need assistance.
Returns & Support
What is your return policy?
We accept returns within the specified return period. Products must be unused and returned in original condition with all accessories and packaging.
What should I do if my product arrives damaged?
Please contact our support team with your order number and photos/videos of the issue. We will help resolve the problem.
Do you provide technical support?
Yes. Our team can assist with product selection, compatibility questions, installation guidance, and basic troubleshooting.